MEMBER HOTLINE    03 8742 6600


Privacy and Refunds

We understand and appreciate that you may be concerned about your privacy and about the confidentiality and security of information we may gain about you online and offline. We are committed to protecting your privacy and to complying with the National Privacy Principles. Please read the policy statement to understand how, in the context of this website and otherwise, your personal information is collected, used, protected and recorded by us.

We may from time to time change the content or services found on this website as we strive to continually improve the means of providing you with the services you require. Consequently, the policy statement may change from time to time, so please review the policy statement regularly.

Information collected

Generally, we collect personal information about individuals from application forms, so the type of information which we collect about you will depend on which of our services you use and how you use the facilities offered on this website. Generally speaking, the personal information which we collect includes name, contact details (for example, postal address, e-mail address, telephone number, fax number) and occupation.

Any information that you enter on to an online enrolment form (for example, contact details) will only be collected by us if you submit an online membership/conference application or enquiry form. In other words, if you cancel your application or log out prior to submitting your form, any information which you had entered is automatically deleted.

Also, if you visit the website to browse or download information, our web server will record the date and time of your visit to our site, the pages viewed and the information downloaded. This information may be used for statistical purposes.

Refund policy

If you wish to apply for a refund, please This email address is being protected from spambots. You need JavaScript enabled to view it. fax or write to us (contact details below), and we will respond to your query within 10 business days.

Dairy Industry Association of Australia
Private Bag 16
Werribee, Vic 3030

Phone: 03 8742 6600
Fax: 03 8742 6601

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